Able to sort, assemble and reconcile paper documents (receipts, tickets, etc. Takes ownership of customer concerns and questions, while escalating any larger service opportunities to Valet Supervisor swiftly. Works with existing Hard Rock standards and provides feedback to enhance property-specific standards. Participates in quality assurance program and helps Guest Services achieve a top-tier customer ratings. Expresses positive body language and attitude while delivering superior customer service at all times.

Utilizes effective communication to create a culture of excellence and professionalism as it relates to customer service, employee relationships and interdepartmental interactions. Creates a culture of high ethical standards, integrity and service at all times. Works with existing Hard Rock standards and develops property-specific standards to ensure exceptional quality, value, and presentation of service standards. Acknowledge all guests utilizing the 10/5 rule and using the guest name whenever possible. Responsibilities: Conducts him/herself in accordance with all Gaming Control Commission Regulations as well as departmental policies and procedures.

Under direction of the Valet Supervisor, the incumbent ensures the swift expedition of our guests through the parking process while creating genuine rapport with them upon arrival.

Parking Cashiers will service a range of clientele, all of which are expected to be treated with first-class service in all aspects of their interaction. In this role, Parking Cashiers will be initial greeters of the property and will set the tone for each of our guest's visit. 0 Part-time 21 hours ago Full Job Description Overview: The role of Parking Cashier at Hard Rock Hotel & Casino Atlantic City is to Amplify the level of service and elevate the guest experience.

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